AHAM

1

Who we are and scope

AHAM E-COMMERCE PRIVATE LIMITED ("AHAM", "we", "us", or "our") operates the AHAM shopping website and related applications and services. This policy applies when you browse, create an account, contact support, or place an order.

This notice describes our current practices in plain language. Service features and the information needed to provide them may change; we will update this page when our practices materially change.

2

Information we process

Depending on how you use AHAM, we may process the following information:

Account and contact details such as your name, email address, phone number, and sign-in verification information.
Order and delivery details such as items ordered, delivery address, order status, returns, and support messages.
Payment and transaction references needed to confirm an order, refund, or wallet transaction. Online payments are handled through the payment provider shown at checkout.
Technical and usage information such as device, browser, app diagnostics, security logs, and interactions needed to operate and protect the service.
Information you choose to provide, including reviews, support requests, and content submitted through social or creator features.

3

How we use information

We use information for legitimate service purposes, including to:

Create and secure your account, verify sign-in, and provide profile features.
Process orders and payments, deliver purchases, administer returns and refunds, and maintain transaction records.
Respond to questions, resolve disputes, and provide service or safety notices.
Operate, troubleshoot, measure, and improve the website and app, and detect fraud, abuse, or technical problems.
Send optional promotional messages where permitted. You can use the unsubscribe control in a message or contact us to opt out of marketing; essential service messages may still be sent.

4

Sharing and service providers

We do not sell personal information. We share information only as needed to provide the service, comply with law, protect people and property, or complete a transaction you request.

Payment processors, including the provider presented during checkout, receive the information needed to process and verify payments. AHAM does not ask you to send card PINs, passwords, or one-time passcodes to support.
Delivery, technology, hosting, communications, and customer-support providers may process limited information on our behalf to perform their services.
Authorities, advisers, or a successor entity may receive information when disclosure is required by law or necessary for a lawful business transfer or protection of rights.

5

Retention and security

We keep information for as long as needed to provide the service, maintain account and transaction history, resolve disputes, meet legal and accounting obligations, and enforce our terms. Retention periods depend on the type of information and applicable requirements.

We use reasonable administrative, technical, and organizational safeguards. No online service can guarantee absolute security. Please protect your sign-in email and never share verification codes or payment credentials.

6

Your choices and requests

You may review or update available profile information in your account. You may request access, correction, or deletion of personal information by contacting us from the email associated with your account. We may need to verify your identity and may retain records that the law requires or permits us to keep.

For account deletion, see the dedicated Delete Account page. Browser and device settings can also control certain local storage or notification permissions; disabling them may affect some features.

7

Children and third-party services

AHAM is a general shopping service and is not intended for children to create accounts or make purchases without the involvement of a parent or guardian. If you believe a child has provided personal information, contact us so we can review the request.

Links to third-party websites or payment interfaces are governed by those providers' own privacy notices. Please review them before sharing information directly with those services.

8

Contact and updates

For privacy questions or requests, contact AHAM E-COMMERCE PRIVATE LIMITED at gmb.ahamecommerce@gmail.com or 7439767527. We may update this policy and will publish the current version on this page.

Privacy Policy